700-805

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Total Questions: 52
Last Updated: 18/12/2023
Exam Name: Cisco Renewals Manager

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Cisco 700-805 Renewals Manager Certification Guide

The Cisco Renewals Manager 700-805 CRM exam is designed for professionals who want to demonstrate their proficiency in managing Cisco contracts, renewals, and service agreements. This exam validates the knowledge and skills necessary to effectively manage a Cisco service contract lifecycle, including renewals, amendments, and termination.

700-805 CRM  Exam Objectives

The 700-805 CRM exam covers a range of topics related to Cisco service contracts and renewals, including contract types, contract management, renewal processes, and contract negotiation. The exam also covers topics related to Cisco licensing and entitlements, including license compliance and license transfers. One of the most important aspects of the Cisco Specialist Renewals Manager exam is understanding the different types of Cisco contracts and their associated terms and conditions.

Another key topic covered in the 700805 CRM exam is the renewal process for Cisco contracts. This includes understanding the various factors that can impact contract renewals, such as customer satisfaction, product performance, and market conditions. Professionals who have a deep understanding of the renewal process are better equipped to negotiate favorable contract terms and retain customers.

The exam also covers important topics related to license compliance and entitlements. This includes understanding the terms and conditions of Cisco software licenses, tracking software usage, and ensuring compliance with license agreements. In addition to technical knowledge, the 700-805 CRM exam also covers important skills related to customer management and negotiation. Professionals who can effectively communicate with customers, understand their needs, and negotiate favorable contract terms are more likely to succeed in this role.

700-805 CRM Exam Format

In terms of exam format, the 700 805 CRM exam consists of 60-70 multiple-choice and multiple-answer questions, and candidates have 60 minutes to complete the exam. The passing score for the exam is 750 out of 1000, and the exam can be taken at any Pearson VUE testing center.

To prepare for the Cisco Renewals Manager exam, candidates should have a deep understanding of Cisco products and services, as well as experience in contract management and customer service. They should also be familiar with Cisco licensing and entitlements, and have experience in negotiating contracts and managing customer relationships. Candidates are advised to visit our Certsgrade website for the best preparation resources that are free with course registration such as pdf dumps, sample questions and mock exams to help students know the real exam environment.

Course Content for Cisco Renewals Manager 700-805 CRM Exam

The course content is as follows:

I. Introduction

  • Course objectives
  • Exam overview
  • Certification prerequisites

II. Understanding Cisco Renewals Manager Role

  • Overview of the Cisco Renewals Manager
  • Customer Relationship Management (CRM)
  • Sales Renewals Process
  • Customer engagement

III. Cisco Renewals Manager Tools and Processes

  • Cisco Commerce Workspace (CCW)
  • Cisco Renewals Portal
  • Renewals Dashboard
  • Deal Management
  • Escalations
  • Contracts Management
  • License Management

IV. Customer Relationship Management

  • Building and maintaining customer relationships
  • Customer segmentation
  • Identifying customer needs and opportunities
  • Managing customer objections and complaints

V. Sales and Negotiation Skills

  • Sales best practices
  • Negotiation strategies and tactics
  • Sales metrics and forecasting

VI. Understanding Cisco Products and Services

  • Cisco product portfolio
  • Cisco software offerings
  • Licensing models
  • Service offerings

VII. Cisco Renewals Manager Compliance and Ethics

  • Ethics and compliance in the sales process
  • Anti-bribery and corruption policies
  • Data privacy and security

Other Cisco Related Certification Exams

 

The Cisco Renewals Manager (700-805 CRM) exam is an important certification for professionals who want to demonstrate their proficiency in managing Cisco contracts and renewals. By passing this exam, professionals can demonstrate their expertise in this critical area and improve their career prospects in the IT industry. In conclusion, this IT course provides a comprehensive overview of the latest technologies and industry best practices. We hope you found it useful. Keep learning and growing!

 

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2 reviews for 700-805

  1. Elizabeth Scott

    CertsGrade’s 90 days of free updates keep their study resources fresh and up-to-date, a feature I truly value.

  2. Sophia Baker

    CertsGrade’s 700-805 study materials were instrumental in my preparation for the Cisco Renewals Manager exam. The study resources provided a solid understanding of Cisco renewals management concepts, and the practice tests were effective in assessing my readiness for success.

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