CertsGrade provides excellent quality products designed to develop better understanding of actual exams that candidates may face. We highly recommend that you try “demo” of every product that we provide “free of cost” so that you always remain sure of what you are buying.
In order to further increase buyer’s confidence we provide 100% Money Back Guarantee – in case you prepare with our products and do not pass the examination. We will refund your full payment, no questions will be asked.
However it should be noted that this “Guarantee” is to make sure that CertsGrade products do not contain any flaws in them, and we deliver what is promised. It is obvious that we cannot be held responsible for mistakes committed by the candidate e.g. no attempting the exam.. Hence in order to save ourselves from fraudulent refund claims and to serve our loyal customers perfectly we have created a policy in this regard and we would like to share it openly with all our customers and visitors because it is for your own best interest.
Payment Refund Procedure:
Our “payment refund procedure” is quite simple and we will require following information from you:
For refunds our email is: sales@CertsGrade.com
It will be a repayment of the funds or you will be advised to procure a new product that may help you to pass your exam. We’ll refund your money within 7 business days.
Payment Refund Policy:
In order to save ourselves from scammers and continue this Money Back Guarantee for loyal customers we do want to make sure:
We offer 100% pass guarantee for exam preparation products. Please check guarnatee page for further details and process.
We have the fast response customer service whether you contact us on live chat, email or phone support.
We care about your privacy and we will never share it. It is 100% protected.